Four Points By Sheraton Galerias Monterrey25.6829, -100.3556
According to guest reviews, the hotel has been rated as Best Luxury Hotels in Mexico
The exclusive 4-star Four Points By Sheraton Galerias Monterrey Hotel offers a non-smoking accommodation in a mountain area of Monterrey. An example of industrial architecture, this hotel was opened in 2003 and was fully restored in 2010.
Its location next to a port allows to see a gallery and a museum in Monterrey. The city center is 5 km away from the hotel.
Guests may find Plaza Mexico within 4.7 km and Parque Plaza Sesamo within 8 km of the property.
Four Points By Sheraton Galerias Monterrey Hotel is located within a 35-minute drive from Gen Mariano Escobedo airport.
The hotel comprises 209 rooms equipped with an in-room safe, climate control, television, a writing table and ironing facilities. They also have en suite bathrooms with a shower, a hairdryer and bathrobes.
Eat & Drink
Guests can start a day with a complimentary buffet breakfast in the restaurant. Servring a selection of food Los Generales and Toks are placed a 5-minute walk away.
The facilities as a storage room, an elevator and a car park are offered for guests.
Guests can benefit from an indoor heated swimming pool and a heated pool and relax using a hot tub and a sauna. On-site fitness facilities include a gym, weight training and a fitness center.
Wireless internet is available in the entire hotel for free.
Private parking is possible on site for free.
Year renovated: 2010. Number of floors: 12. Number of rooms: 209.
On-site car park
Indoor swimming pool
Sports & Fitness
- Fitness centre
- Room service
- Self-service laundry
- Dry cleaning
- Medical facilities service
- In-room breakfast
- Restaurant buffet
- Swim-up bar
- Free breakfast
- Buffet breakfast
- Business centre
- Meeting/ Banquet facilities
- Business services
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Air conditioning
- Central heating
- In-room safe
- Soundproofed rooms
- Connecting rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Hair dryer
- Washing machine
- Free toiletries
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Rooms and availability
Sleeping arrangements for 3 persons
1 Double bed1 Double bed, 2 Queen-size beds, Sleeping arrangements for 4 persons
In the Room
- City landmarks
Breakfast was very good. Room was good and had good coffee.
The AC wasn't working properly and it took 2 trips to the desk to get it repaired. It worked well on my third night.
I always book a hotel with a fitness room to help fight jet lag. I find it very disrespectful for customers that the gym was closed for several months and there was no notice at all for this. Furthermore not a single drink could be purchased. The swinning pool is rather a bad thub. This has to be one of the worst four points i have ever been.
Good location, near a mall, good restaurants nearby. Clean rooms and good breakfast at all.
Very poor internet service. It's not acceptable for this kind of hotel where a lot of guests are traveling for business. Too noisy air conditioning without a way to control the temperature, just option for cold, hot or off. It's impossible to sleep with the air conditioning on due the noise it makes all times. So hard mattress on the beds, but the linen can make it more comfortable.
No Little stoe for basic things, gym not available....
Room in bad condition
Shower. Room ceiling falling apart.
We loved everything.
Perfect hotel but the breakfast room should be bigger.
The breakfast Was delicious !! Room had a nice view of the city . Location was great, easy access to the Galeria mall.
Not what I expected of a Four point by Sheraton ! Very disappointed everything in the room was dated. Bed was really hard. They did have free wifi but it was super slow.
I liked: *Victor (reception staff) and technical support guy were very accommodating. *12th floor view was very nice and quiet. * Room was 'no-smoking' * Loved the private & secure walking bridge to the Gallerias shopping mall, although it was a difficult & long walk for my 87yo mom. Would have been nice if hotel has wheelchairs for senior citizens * Forgot my iphone in the breakfast room & when I went back for it, the hostess had saved it for me. I was thrilled and very grateful! * shuttle back to the airport, after reserving it 3 days in advance.
I am a seasoned international traveler, both for business and personal trips-- therefore-- my expectations may be high. I consider this a "no frills" business hotel, OK for a quick 2 day business trip, unfortunately we were there for 14 days. I didn't like: * I didn't care for the 'Postage Sized' swimming pool (pool was out of service for much of my 14 day stay) and workout facilities. * Inattentive & dismissive reception desk staff. * Changed rooms once because of smell in the first room. * I asked for a view of the 'saddle mountain' and staff pretended not to understand. I did get a view of mountains, because it was difficult not to get a view on the 12th fl. * The taxi fares from the hotel had inflated prices, never got a straight answer from the reception desk. I finally accepted there was an unspoken surcharge for being able to hail a cab from the hotel lobby. * On our 12 day we noticed that other guests received a voucher for a beer during the hotel's happy hour, we never received one. * staff didn't inform/remind us of the availability of a complimentary shuttle service. I would have liked to have had the shuttle be available without a long lead time to reserve it. (It was only 1 van & they were not available on weekends or holidays) * But most of all, I was very disappointed in the very weak internet/wifi signal in my room, I had to get up at 3am to get a signal.This was my greatest inconvenience.
Construction during stay. Got woken up every morning by someone drilling. Always around 6..:(
Service and breakfast
The pool is unconfortable and dirty
It was very clean, the staff were nice, and the breakfast was delish!
Room was outdated and there was a continuous very loud alarm coming from the resturant next door
Breakfast was excellent!
friendliness & good housekeeping.
Only good expiernce.
The spg floor